Using a gift card
The gift card is THE perfect gift for all you furball lovers!
Do you have any questions about the gift card? You're on the right page!
I want to offer a gift card
Do I need to enter the name and address of the person who I am offering the gift card to?
Since it is you who is offering the gift card, enter your personal information. Once the gift card is available, the recipient can create their account and fill in their information (delivery address, pet’s profile) to receive the gift box!
Help! I have lost my gift card!
Don’t worry, all you need to do is log in and go to the "My order" section. There you will find the gift card ready to be downloaded! It contains a code for you to use when you create your subscription.
I want to use a gift card that I have received
How to use my gift card ?
Go to the Purrfectbox website and click on “let’s go”
- Select the offer that corresponds to your gift card (Monthly, 3, 6 or 12 months)
- Fill in your cat's details and your delivery address
- Click on “Do you have a promo code” and copy the code from your gift card
- To finalise the order you are going to be redirected to a payment page where you have to fill in your payment information to validate your order. This validation will be used in order to renew your subscription or to adjust the payment difference if you have chosen to take a longer subscription than written on your gift card.
What will happen when the subscription has finished?
To make things easier, all subscriptions are automatically renewed to avoid having to go back to site to reorder!
If you want to continue the adventure with us, leave the active subscription how it is and it will automatically renew on the 1st of following month. Otherwise, it is possible for you to pause your subscription at any time directly from your account. Don’t worry, you will continue to receive the boxes that have been paid for.